How does mail forwarding work?
NY Office receives your pieces of mail, put them into a new, unmarked envelope and forwards it to the address that is specified by you.
How can this service help my business?
This service allows your growing business to create an image of success that will beat out your leading competition in any market. Just imagine that your business can have a listed address in the heart of midtown Manhattan.
Your business may be outside of New York City or international, however, NY Office will create for you a stronger, more dominant presence in your field.
Also, with a NYC address, we can help you to overcome obstacles you may encounter in the area you are now. For example, many companies do not deliver to foreign areas and even if they do, it is quite expensive. NY Office can solve this problem by having your packages delivered right here in New York City. This saves you money and allows you more freedom in your business activities.
How much does it cost?
NY Office offers you spectacular rates and great services that are customized to fit your needs. Please inquire about a service if it is not mentioned, as we may be able to work around your needs. See our price list.
How often will you forward my mail?
Mail can be forwarded weekly, bi-weekly, monthly, or bi-monthly, at your request. You may change your delivery dates at any time. However, we ask that you notify us ahead of time so that we can conduct your mail forwarding as efficiently as possible.
Do you have a flat rate plan? I only expect to receive a few letters per month.
Our Xpress Mail service offers a very low cost solution for customers only needing to receive 3 letters or less per month. For a low flat rate, up to 27 letters per year will be forwarded to you at a fixed annual cost, with no additional charges for postage or handling.
Can I pick my mail up?
NY Office will hold your mail until you choose to pick it up. In order to run office operations smoothly, NY Office does request that you give us notice ahead of time before you come to pick it up.
Can you ship my mail by DHL, FedEx, UPS or any other courier services?
NY Office does ship mail by DHL, FedEx, UPS along with USPS (United States Postal Service), or any other means specified by you. Please be aware that your choice of courier service does affect the length of time it takes for your mail/package to arrive.
Do you accept parcels?
We will accept parcels and upon receipt we will inform you either by email or phone. You can opt for us to hold it until further directions (hold free of charge for a maximum of two months) or advise us to ship to a specified address immediately. We accept everything from a letter to packages up to 70 Pounds / 32 Kilograms. If you wish us to accept a very large package exceeding 70 Pounds / 32 Kilograms, please contact us in advance.
What do you do with certified or registered mail that requires a signature?
We will sign for it, even after office hours, as long as someone is in the office. Please be aware that for your convenience, you are advised to contact us ahead of time if you expect a package requiring special handling.
Do you do re-mailing?
This service allows you to send us pieces of mail that you want us to forward from the Madison Avenue address. We can provide postage, but you can opt to do so yourself. Although not necessary, we do prefer that you send us the envelope that we will be forwarding the mail in.
What locations do you ship to?
We can ship to any location that you specify as long as some courier service operates in that location.
Where are you located?
Our offices are located at 280 Madison Avenue, between 39th and 40th Streets, in the heart of midtown Manhattan, the city center of New York. We are less than a two minute walk to such magnificent landmarks as Grand Central Terminal, Bryant Park, and the world famous branch of the New York Public Library(Stephen A. Schwarzman Building with the two Lions).
Do you offer a conference room I can use?
Our fully equipped high tech meeting room comfortable accommodates up to eight people in a sound-proof and modern setting. Your company's name and logo can be emblazoned in color on a solid brass door sign, impressing your clients and conveying your established presence in New York City.
What are my payment options?
Do you have any special offers for forwarding a limited amount of mail?
You can have maximum of 27 pieces of mail per year forwarded to you by our Xpress mail service. See price list for more details.
Can I have more than one name for the Madison Avenue Suite address?
You can have as many names at this address as you wish.
Each additional name costs you $10.00 for setup, and an additional $10.00 if paid monthly or $100.00 if paid annually. See price list for more information.
Do you offer services at locations other than at Madison Avenue, or in cities other cities?
We offer a similar range of services of services from alternative address in New York, as well as in many of the world's top business centers directly and though our vetted network of agents and affiliates. For more information, please contact us.
What other services do you offer besides mail forwarding/receiving?
We also offer telephone, fax and Internet services. In addition, we offer a full range of Administrative, Marketing, and Technical support on either a project or ongoing basis, depending on your requirements. We also offer Notary Public services either at our office (without charge in most instances to our clients) or we can meet you anywhere in New York State, including airports. Click here to find out more.
How do I sign up?